Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect the following information when you create an account, place an order, or contact us:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by Stripe — we never store card details)
- Order history and preferences
2. How We Use Your Data
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Manage your account and loyalty rewards
- Send promotional emails (only with your consent — you can unsubscribe anytime)
- Improve our website, products, and customer experience
- Prevent fraud and ensure security
3. Cookies
We use cookies and local storage to:
- Keep you logged in to your account
- Remember your cart items and currency preference
- Analyze site traffic and usage patterns
- Improve your browsing experience
You can disable cookies in your browser settings, though some features may not work properly.
4. Third-Party Services
We use the following trusted third-party services:
- Stripe — Secure payment processing
- Resend — Transactional email delivery
- Vercel — Website hosting and analytics
These services have their own privacy policies and are GDPR-compliant. We do not sell your data to any third party.
5. Data Retention
We retain your account data for as long as your account is active. Order records are kept for 5 years for legal and accounting purposes. You may request deletion of your account and personal data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
To exercise any of these rights, contact us at Contact@biostackpeptide.com.
7. Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.
8. Contact
For privacy-related questions or requests:
- Email: Contact@biostackpeptide.com
- Phone: +1 (872) 366-1398